Privacy Policy

Holistic Healing Massage Therapy LLC

Last Updated: January 4, 2026

Holistic Healing Massage Therapy LLC is committed to protecting your privacy and handling your personal information with care and integrity.

This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website, book services, or communicate with us, including through SMS messaging.

By using our website or services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you contact us, book an appointment, or complete a form, we may collect:

  • First and last name

  • Email address

  • Phone number

  • Mailing address

  • Appointment details

  • Health or service-related preferences voluntarily shared

  • Any information you provide through forms, booking systems, or inquiries

SMS Opt-In Information

When you opt in to receive text messages from us, we collect:

  • Your mobile phone number

  • Date and time of opt-in

  • Method of opt-in (website form, intake form, etc.)

  • Messaging preferences

Automatically Collected Information (Usage Data)

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • Referring website

This information helps us improve our website and services.

2. How We Use Your Information

We use your information to:

Provide and Manage Services

  • Schedule and confirm appointments

  • Send reminders and updates

  • Respond to questions and requests

  • Provide follow-up communications

Communicate With You

  • Send SMS messages (if you have opted in)

  • Send emails regarding services or updates

  • Share occasional promotions (only if you have consented)

Improve Our Practice

  • Improve client experience

  • Analyze website traffic and usage

  • Evaluate marketing effectiveness

Legal and Operational Purposes

  • Maintain business records

  • Comply with applicable laws

  • Protect our business and clients

We do not sell your personal information.

3. SMS Communications Policy

Holistic Healing Massage Therapy LLC uses SMS messaging for:

Customer Care

  • Appointment confirmations

  • Appointment reminders

  • Scheduling updates

  • Follow-up communications

  • Service-related notifications

Marketing (Consent Required)

  • Occasional promotions

  • Special offers

  • Practice updates

Message frequency varies.

Opt-In

You may opt in to receive SMS messages by submitting a website form with a consent checkbox or by providing express consent through approved methods.

Consent is not a condition of receiving services.

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier.

Opt-Out and Assistance

You may opt out at any time by replying:

STOP

You will receive a confirmation message and will no longer receive text messages from us.

For assistance, reply:

HELP

Or email: [email protected]

4. Mobile Information Sharing Statement

We do not sell, rent, or share mobile phone numbers or SMS opt-in data with third parties for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.

Information may be shared only with trusted service providers for operational purposes (such as scheduling platforms or messaging services) and only as necessary to provide services.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Improve website functionality

  • Analyze visitor behavior

  • Understand website performance

  • Enhance user experience

Cookies are small files stored on your device. You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly.

We may use third-party analytics tools to understand website usage trends. These tools process information according to their own privacy policies.

6. Data Security & Handling

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

While we take appropriate security measures, no method of transmission over the Internet or electronic storage is completely secure.

7. Retention of Personal Data

We retain personal information only for as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Usage data may be retained for internal analysis.

8. Disclosure of Information

We may disclose personal information:

  • If required by law

  • In response to lawful requests from authorities

  • To protect our rights or prevent fraud

  • In connection with a business transfer

We do not sell personal data.

9. Your Privacy Rights

You may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate data

  • Request deletion of your personal information

  • Withdraw consent to communications

To exercise these rights, contact:

[email protected]

We will respond within a reasonable timeframe in accordance with applicable laws.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact:

Holistic Healing Massage Therapy LLC

[email protected]